124 City Road, London, EC1V 2NX

0330 880 0172

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Privacy Policy for MyGoPower.co.uk

 

Effective Date: 1st May 2023

 

MyGoPower Ltd(“we”, “us”, or “our”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, store, and disclose your personal information when you visit or make a purchase from mygopower.co.uk (the “Site”). By using the Site, you agree to the terms of this Privacy Policy.

This Privacy Policy is in compliance with the United Kingdom’s Data Protection Act 2018 and the EU General Data Protection Regulation (GDPR).

Information We Collect

 

We collect personal information directly from you when you interact with our Site, including when you:

  • Register for an account
  • Make a purchase
  • Subscribe to our newsletter
  • Contact us through email, phone, or social media

The personal information we collect may include:

  • Name
  • Email address
  • Mailing address
  • Phone number
  • Payment information (credit card details are processed by a secure, third-party payment processor)
  • IP address
  • Browser and device information
  • Order history

How We Use Your Information

We use the personal information we collect for various purposes, including to:

  • Process and fulfil your orders
  • Provide customer support
  • Improve our products and services
  • Send marketing communications, if you have opted in
  • Comply with legal obligations and protect our legal rights
  • Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information with trusted third parties, such as payment processors, shipping providers, and email marketing services, to assist us in fulfilling your orders and providing customer support.

 

We may also disclose your personal information if required by law or to protect our legal rights.

Data Retention

We retain your personal information for as long as necessary to fulfil the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.

Your Rights

Under the GDPR, you have the right to access, rectify, erase, restrict the processing of, or object to the processing of your personal information. To exercise these rights, please contact us at [email protected].

Security

We take the security of your personal information seriously and implement appropriate technical and organisational measures to protect it from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your personal information.

Third-Party Links

Our Site may contain links to other websites that are not operated by us. We have no control over these third-party websites and are not responsible for their privacy practices. We recommend reviewing the privacy policies of any third-party websites you visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, applicable laws, or regulations. Any changes will be posted on this page, and the “Effective Date” at the top of this policy will be updated. Your continued use of the Site following the posting of changes constitutes your acceptance of those changes.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

GoPower Ltd

Address: 124 City Road, London, EC1V 2NX

Email: [email protected]

Phone: 0330 880 0172